CNET.com
reports a new study that shows Google+ on top with the highest-ranking customer
service satisfaction among social media sites. Interestingly enough, the report
from ForeSee shows Facebook on the bottom as it continues to struggle with user
engagement and interaction. Facebook dropped 8 points to 62 on a scale of 100
while Google+ debut at 78, the highest among 230 Internet and social sites.
Other sites in the top 10 included Wikipedia, Twitter, YouTube and Pinterest.
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