Thursday, July 5, 2012

Retailers take efforts towards “Showrooming”


Have you heard of “showrooming” before? It’s probably something you have done before. You are in a major retailer looking for a product; you take out your nifty iPhone barcode scanner and scan to see what the price is online. This is causing retailers to reconsider how they do their barcodes. Major retailer BestBuy have already taken efforts to fixing this issue by changing all their barcodes to BestBuy only codes. Other retailers like WalMart are using other customer service techniques to compete online like offering online customer care centers and more.

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